Healthfirst Sr Analyst Retention in New York, New York

Position Summary:

The Retention CoE Senior Analyst is responsible for developing and providing the analytical support to the Retention CoE team to develop, execute, and continuously improve upon a strategy that supports retention across the entire Medicaid, Medicare and Integrated Products market portfolios.


  • Work collaboratively with finance analysis, actuary, enrollment, claims, and other departments as necessary to provide reporting and analytics that support retention objectives

  • Compile information from multiple sources to prepare and distribute time-sensitive and accurate reporting for internal and external audiences

  • Design, create, modify, support and maintain monthly reports highlighting effects of retention efforts

  • Create models to forecast retention performance and financial outcomes

  • Provide assistance in preparing summary reports for on-going management meetings

  • Prepare ad-hoc reporting as required by senior management and external partners

  • Analysis and automation of manual functions on an as needed basis

  • Research, propose, and implement analytics enhancements as needed

  • Effectively manage projects by setting clear project milestones and deliverables; clearly communicating goals, objectives and responsibilities. Lead and/or participate in meetings to gather and specify departmental requirements for such projects

  • Develop applications and reports using Microsoft Access, Microsoft Excel, Tableau and pertinent databases

Minimum Qualifications:

  • Bachelor's degree from an accredited institution

  • Analytical work experience within the healthcare industry

  • Programming experience with SAS, including expertise in base SAS data set, proc sql and macros, and familiarity with Alteryx

  • Experience working with Salesforce, Tableau or DOMO

  • Ability to work within multiple data tables and data sets

  • Ability to analyze large data sets

  • Experience in managing projects across multiple departments

  • Extensive work experience with Microsoft Excel is required

Preferred Qualifications:

  • Ability to effectively communicate with all levels of the organization, including technical staff, internal non-technical staff, testing teams, and business stakeholders

  • Ability to effectively and efficiently work in an environment of high level performance

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law, and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling 1-212-801-6000. In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

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Healthfirst is a provider-sponsored health insurance company that serves more than 1.2 million members in downstate New York. With more than 4,000 employees, a network of nearly 30,000 providers, and revenues in excess of $8.6 billion, Healthfirst is one of the largest health plans in the New York City area.

Our members are our North Star, and our mission is guided by their needs and preferences in ensuring a superior experience and access to the highest quality healthcare when and where they need it. Healthfirst’s commitment to quality and member satisfaction has helped us earn top ratings for HMO health plans in New York City. We know that employees shape our company and connect us to our communities, and we look to recruit and retain intelligent, driven leaders who are passionate about healthcare and embody our five culture drivers:

  • Dream Big, Plan Wisely

  • Break Down the Walls

  • Think Critically, Speak Up, Deliver with Pride

  • Inspire Through Trust, Lead By Example

  • Be Unstoppable