Wegmans Helping Hands Customer Service in Englishtown, New Jersey

Title: Helping Hands Customer Service Location: NJ-Manalapan-MANALAPAN,55 Us Highway 9,Englishtown,NJ 07726 Other Locations:

Our Helping Hands team makes all the difference for our customers. In this role, you will work with a team to keep the parking lot clear of shopping carts and safe for our customers. You will lend a “helping hand” by walking customers to their vehicles, assisting with groceries, and leaving customers with a positive experience as they end their shopping trips at Wegmans! People (Who We Are)

Support, encourage, and respect co-workers Work with supervisor to set and achieve goals for development Comply with Wegmans Policies and Work Rules, as well as, federal and state laws Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations

Customer (What We Believe)

Engage customers in friendly conversation while making eye contact and smiling Proactively offer additional assistance, promptly respond to pages from the Front End, and ensure purchases arrive at their destination in the condition they left the store Assist Front End team members by running registers and attending to maintenance issues if additional assistance is needed

Results (What We Measure)

Maintain the appearance and safety of the parking lot, vestibule and landscaped arear; gather shopping carts, pick up garbage, clear snow and lay salt as necessary Keep shopping carts clean and dry, wiping them down in the snow or rain, and offering additional service during the inclement weather Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures

Work Environment

Work includes walking for long periods, pushing and pulling, moving and lifting, along with continuous interaction with customers and co-workers in a fast-paced environment. The work is performed outdoors. The average weight range of items lifted is 10-20 pounds with a maximum weight lifted of 50 pounds rarely. The work environment involves seasonal outdoor temperatures and weather. May be exposed to various allergens (things that may cause an allergic reaction)

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed. Preferred Qualifications

Customer service experience, preferably in a food service, grocery or retail setting