ExxonMobil Lab LAN Technical Advisor in Clinton, New Jersey

Job Role Summary

Deliver IT infrastructure design, engineering, implementation and advanced support (server, domain, network, desktop) for approximately 1400 devices on a Research Network. Additionally, the position requires supporting non-standard, laboratory or process control environments, lab instruments and is located in Clinton, New Jersey.

Primary Job Functions

  • Design and implement solutions for lab instrumentation workstations

  • Provide IT consultation for business users in conjunction with external partners

  • Advise business units on IT security and controls best practices

  • Steward technology incubation and proof of concepts

  • Provide advanced infrastructure support (server, domain, network, desktop, lab instruments)

  • Perform comprehensive troubleshooting of workstations, servers, lab instruments, peripherals and software

  • Configure and troubleshoot Network equipment and technology (routers, switches, firewalls, wireless LAN controllers, VPN tunnels, fiber and copper wiring…)

  • Installation and support of printers, Wi-Fi equipment

  • Infrastructure Administration Tasks

  • Active Directory users, groups, and policies

  • Inventory management system

  • Data Backup System

  • Security patch management

  • Miscellaneous

  • Observe company safety & security guidelines

  • Document all processes and procedures as needed and share findings with peers

  • Work with outside vendors as needed to resolve issues, test solutions, and implement fixes

  • Support of IT Audit activities

Job Requirements

  • Bachelor’s degree in a Computer related or Engineering field

  • Examples: Engineering, Computer Science, Information Systems, Information Technology

  • Minimum 5 years of IT Infrastructure experience or equivalent military service

  • Soft Skills:

  • Availability during weekends and off-hours

  • Work Ethic: Punctual, self-motivated with a positive attitude

  • Excellent written and communication skills with attention to detail

  • Customer Service Focus: Ability to handle challenging situations, and resolve issues in a personable manner

  • Ability to work independently to plan, organize and execute work with limited direction, adaptability to time pressures and changing priorities

  • Effective, remote problem solving; over-the-phone, via email, across time zones

Preferred Knowledge/Skills/Abilities

  • Advanced Network troubleshooting skills (Cisco switches, routers, IOS commands)

  • Advanced knowledge of Server and AD architecture, backup solutions (BackupExec, Ghost, System Recovery), patch management systems (SCCM, Shavlik)

  • Experience supporting non-standard, laboratory or process control environment, lab instrument hardware and software

  • Active Directory Scripting tools (PowerShell)

  • Expert knowledge of legacy hardware and OS (WIN 2K, XP)

  • Experience with inventory management tools and practices

  • Familiarity with ticketing systems (Remedy etc.)

Alternate Location: United States : Clinton, New Jersey || United States : Paulsboro, New Jersey

ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.